Contact Us
Lead Employer Helpdesk
Whether you are a colleague-in-training, a practice manager or an educational supervisor, the Lead Employer Helpdesk is here to support you.
Call 0151 478 7777
Email lead.employer@sthk.nhs.uk
(Monday-Friday / 9am-5pm)
*Please include your specialty, region and GMC number in the title of your email along with a brief description of your query.
Additional Contacts
If your query is related to Electronic Staff Record (ESR), Expenses for business mileage and home-to-work mileage, wellbeing or tax, you can reach the department by using their specific contact details below.
- ESR Enquiries
For any queries with the NHS Electronic Staff Record (ESR) such as login details or lost passwords, please contact the ESR team.
If you would like assistance on how to navigate and amend information on ESR, please refer to our dedicated self-service page, where you can find useful ESR guides, before contacting the team.Call 0151 676 5323
Email ESR.helpdesk@sthk.nhs.uk
- Electronic Submission of Expenses
Please only contact the e-expenses team if your queries are regarding Expenses for Business miles and Home to work mileage.
Call 0151 676 5323
Email e-expenses@sthk.nhs.uk
- Health, Work and Wellbeing
Lead Employer work closely with the Health, Work and Wellbeing department and the team are on hand to answer any queries related to your occupational health clearance.
If you would like to be referred to Health, Work and Wellbeing, please use our self-referral form and Lead Employer will arrange this for you.Call 0151 430 1985
Email HWWB.Recruitment@sthk.nhs.uk
- Pay Enquiries
The pay team will be able to help you with tax queries only, other pay queries will be addressed by the helpdesk.
Call 0151 290 4658
Email leademployerpayroll@sthk.nhs.uk
- Pensions Enquiries
If you have any questions regarding pension, please direct your queries to our dedicated team.
Email Leademployer.Pension@sthk.nhs.uk
External Contacts and Links
For a list of useful external contacts and links to Health Education England's regional information alongside national support and guidance, please click here.